FAQ
HOW TO PLACE AN ORDER?
- Choose the blessing team you like.
- Write a brief message you’d like our team to convey. This will be added to the poster and voiced in the video.
- Choose your favorite song, if not, we will choose it for you.
- We provide some additional paid services. If necessary, please check and fill in the relevant information.
- Await our email containing the video, which will arrive in 1-3 days.
When will I receive my order?
We record and edit videos for the orders on a daily basis, our aim is to deliver all the normal orders within 48 hours and all the prio orders within 24 hours.
Normal Order: 1-3 days (Usually 2 days)
Rush Order: 1-2 days (Usually 1 day)
I can’t find my video?
We pride ourselves on delivering the videos on time. It might happen that the email we sent you ended up in your spam folder, please make sure checking the spam folder before reaching out.
If you still can’t find your video, send us an email and we will help you within 24 hours.
Is it only for birthdays?
No, all the videos are custom made and tailored to your request. Common video requests for special occasions such as Graduations, Promotions, Mother’s Day and Father’s Day.
Are the videos only done in English?
No, you can order videos in any language! However since we can’t speak all languages, we will read your message by repeating after a text-to-speech voice over.
How long is a video?
The videos are roughly 40-70 seconds, depending on the team. If you want the video to be shorter or longer, please leave a note.